Organisation administration
Manage organisation, users, invitations and settings
- Admin only
- Yes
- Compliance Manager
- No
- DSAR Case Manager
- No
- Reviewer
- No
- QA Reviewer
- No
- Read-only
- No
- Pilot Administrator
- No
KIOKET DSAR Management System
DSAR Lite
Securely manage Data Subject Access Requests from intake to disclosure and closure.
KIOKET hosts the service. Create your organisation’s account, verify your email, and invite the colleagues who may work on your requests. You do not need a server, a database, or a mail account of your own.
1
Create an account
Use your work email. KIOKET sends the verification link.
2
Open the organisation
You become its administrator and choose your case roles.
3
Invite colleagues
Only people you invite can join. Other organisations stay separate.
FICTIONAL WALKTHROUGH — NOT A GENUINE CASE
Example Harbour Trust. People, documents and dates are invented. This walkthrough is not a genuine case, sends no email, and accepts no upload.
One fictional DSAR
Intake to closure
Rowan Walkthrough · rowan.walkthrough@guided-demo.example. Fictional request for the demonstration membership file of Rowan Walkthrough at Example Harbour Trust for 2025 only.
- 01 Intake Now
- 02 Identity and deadline history
- 03 Search
- 04 Redactions and exemptions
- 05 Second-person acceptance
- 06 QA
- 07 Disclosure safety check
- 08 Closure
Step 1 of 8: Intake. Recording it only updates this fictional file.
Demonstration metrics — not genuine pilot results
- Fictional cases
- 0
- Genuine cases touched
- 0
- Emails sent
- 0
- Uploads accepted
- 0
- Safety check passed
- No
- Closed
- No
Where a demonstration case differs
A demonstration case uses the same screens. It cannot pass the genuine disclosure safety check, and it cannot send email, a file, or a disclosure.
1. Record
Genuine case
Identity is recorded only when this request needs it. Acknowledgement can be a real notice.
Demonstration
This fictional request records why identity was needed, when it was requested, and when sufficient information arrived. Acknowledgement is marked simulated and no email is sent.
2. Search
Genuine case
Searches can name the organisation’s own systems.
Demonstration
Only the demonstration register is recorded. No external search runs.
3. Documents
Genuine case
A real file can be registered by someone allowed to manage documents.
Demonstration
Register text only. Uploads are refused.
4. Withholding decisions
Genuine case
The person who recorded a withholding cannot accept it.
Demonstration
The same rule is live. Pat Reviewer’s separate account accepts it. The case manager cannot.
5. QA
Genuine case
A pass must be someone other than the case manager.
Demonstration
Pat Reviewer signs the pass, so it is not the same-person simulated label.
6. Disclosure
Genuine case
The safety check can pass only when every confirmation is true, including that no demonstration data is included. The app still does not send the pack.
Demonstration
The genuine safety check cannot pass. The inventory is labelled simulated and nothing is sent.
7. Closure
Genuine case
Closure follows a passed safety check and a disclosure record.
Demonstration
Closure is labelled simulated. The failed safety check is left failed.
8. Log
Genuine case
Audit records the signed-in person.
Demonstration
Audit stays in this demonstration organisation and is removed by Reset demo.
Install on this phone or computer
The installed app opens DSAR Lite and stays connected to KIOKET’s hosted service. You do not set up a server, database, or mail account.
Phone
In Chrome, open the browser menu and choose Install app or Add to Home screen.
Computer
In Chrome or Edge, use the install icon in the address bar, or the menu item Install DSAR Lite. The window opens on its own, without a browser tab.
How a request moves
Seven stages, from intake to closure. Deadlines use England and Wales working days. A clarification pause is recorded only when the question was reasonably necessary. A person still decides the exemptions and the disclosure. KIOKET’s managed processing service is separate and is not part of this app.
Permission matrix
Organisation Administrator status never grants case contents. Operational metadata is limited to case reference, status, responsible case manager and statutory deadline. Case contents require a separate assigned case role. Pilot Administrator status never supplies a case role.
Organisation administration
Non-content administrative audit trail
- Admin only
- Yes
- Compliance Manager
- Yes
- DSAR Case Manager
- No
- Reviewer
- No
- QA Reviewer
- No
- Read-only
- No
- Pilot Administrator
- No
Operational case metadata
Case reference
- Admin only
- Yes
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Operational case metadata
Status
- Admin only
- Yes
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Operational case metadata
Responsible case manager
- Admin only
- Yes
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Operational case metadata
Statutory deadline
- Admin only
- Yes
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Case contents
Data subject identity and contact details
- Admin only
- No
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Case contents
Request text
- Admin only
- No
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Case contents
Uploaded or collected documents
- Admin only
- No
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Case contents
Search and review results
- Admin only
- No
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Case contents
Redactions
- Admin only
- No
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Case contents
Exemption reasoning
- Admin only
- No
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Case contents
Disclosure contents
- Admin only
- No
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
Case contents
Other substantive case information
- Admin only
- No
- Compliance Manager
- Yes
- DSAR Case Manager
- Yes
- Reviewer
- Yes
- QA Reviewer
- Yes
- Read-only
- Yes
- Pilot Administrator
- Exceptional grant only
| Permission | Admin only | Compliance Manager | DSAR Case Manager | Reviewer | QA Reviewer | Read-only | Pilot Administrator |
|---|---|---|---|---|---|---|---|
| Organisation administration | |||||||
| Manage organisation, users, invitations and settings | Yes | No | No | No | No | No | No |
| Non-content administrative audit trail | Yes | Yes | No | No | No | No | No |
| Operational case metadata | |||||||
| Case reference | Yes | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Status | Yes | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Responsible case manager | Yes | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Statutory deadline | Yes | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Case contents | |||||||
| Data subject identity and contact details | No | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Request text | No | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Uploaded or collected documents | No | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Search and review results | No | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Redactions | No | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Exemption reasoning | No | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Disclosure contents | No | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |
| Other substantive case information | No | Yes | Yes | Yes | Yes | Yes | Exceptional grant only |